Shipping policy

Thank you for your recent purchase from our store.

All orders are processed and dispatched within 1-2 business days of the order date. Please be advised that our shipping operations are conducted Monday through Friday.

Domestic Shipping

All domestic consignments are currently handled via USPS. The standard delivery timeframe for domestic orders is 2-8 business days.

International Shipping

International orders are fulfilled via USPS, with an estimated delivery window of 6-27 business days.

Please note that international transit times are subject to extension and may vary significantly due to customs clearance procedures. Preppy Prodigy shall not be held liable for any customs fees, import duties, or taxes incurred during international transit.

Customer Support

Should you require an update on your order status, please contact our customer service department. Our team is available to assist you with tracking inquiries, returns, exchanges, or requests regarding alternative logistics arrangements.